NVIDIA
Black screen after installing driver software
I have been successfully been able to install 369.71_grid_win8_win7_server2012R2_server2008RS_64bit_international.exe on my golden image. Note: Enviorment is VMware View 6.2.1. After rebooting the VM all I get is a black screen. The device is powered on but nothing is displayed. I found another post about this and was suggested to increase total video memory to the max (128MB) but the issue still occurs. Any suggestions on what else I can try to get past this issue? Thanks!
I have been successfully been able to install 369.71_grid_win8_win7_server2012R2_server2008RS_64bit_international.exe on my golden image. Note: Enviorment is VMware View 6.2.1. After rebooting the VM all I get is a black screen. The device is powered on but nothing is displayed.

I found another post about this and was suggested to increase total video memory to the max (128MB) but the issue still occurs.

Any suggestions on what else I can try to get past this issue?

Thanks!
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#1
Posted 01/05/2017 02:52 PM   
The "blank" screen that you see on vSphere console is OK. You have two video cards - one emulated (vSGA/soft3D) and one passthrough (vDGA). Passthrough (vDGA) card cannot share framebuffer to vSphere console output and you must use some remote protocol to access graphic card output. You are probably on page 19 section 4c [url]http://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/vmware-horizon-view-graphics-acceleration-deployment.pdf[/url]. You can look to deployment guides [url]http://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/products/horizon/grid-vgpu-deployment-guide.pdf[/url] or [url]http://us.download.nvidia.com/Windows/Quadro_Certified/GRID/348.07/346.68-348.07-nvidia-grid-quick-start-guide.pdf[/url] or newer.
The "blank" screen that you see on vSphere console is OK. You have two video cards - one emulated (vSGA/soft3D) and one passthrough (vDGA). Passthrough (vDGA) card cannot share framebuffer to vSphere console output and you must use some remote protocol to access graphic card output. You are probably on page 19 section 4c http://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/techpaper/vmware-horizon-view-graphics-acceleration-deployment.pdf. You can look to deployment guides http://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/products/horizon/grid-vgpu-deployment-guide.pdf or http://us.download.nvidia.com/Windows/Quadro_Certified/GRID/348.07/346.68-348.07-nvidia-grid-quick-start-guide.pdf or newer.

#2
Posted 01/05/2017 03:33 PM   
Thanks for the info. I am able to connect to it via Remote Desktop Connection but it appears I shouldn't connect to it that way the first time. I've tried connecting via VMware Horizon Client with the IP address of golden image but won't connect. Maybe this is more of a VMware question but how else can I connect to the VM?
Thanks for the info. I am able to connect to it via Remote Desktop Connection but it appears I shouldn't connect to it that way the first time.

I've tried connecting via VMware Horizon Client with the IP address of golden image but won't connect.

Maybe this is more of a VMware question but how else can I connect to the VM?

#3
Posted 01/05/2017 06:29 PM   
You can disregard this comment. I have figured that out.
You can disregard this comment. I have figured that out.

#4
Posted 01/12/2017 03:46 PM   
I have the same problem. But [b]not only[/b] with the console. I can only connect with remote desktop protocol to the VM with vGPU. With [i]PCoIP or VMware Blast[/i] protocol I only get the black screen and after a while a very bad picture of the windows background of the login screen which is only a part of the screen and looks really bad and you can see the pixels of the picture. With RDP protocol no problem. vGPU is installed and working. Problem comes after installation of nVIDIA GRID K1 drivers and reboot. Using vSphere 6.0 and ESXi 6.0 and nVIDIA GRID K1 in a Dell PowerEdge R730 server. Horizon View newest version, nvidia driver newest version
I have the same problem.

But not only with the console. I can only connect with remote desktop protocol to the VM with vGPU.

With PCoIP or VMware Blast protocol I only get the black screen and after a while a very bad picture of the windows background of the login screen which is only a part of the screen and looks really bad and you can see the pixels of the picture.

With RDP protocol no problem. vGPU is installed and working. Problem comes after installation of nVIDIA GRID K1 drivers and reboot.

Using vSphere 6.0 and ESXi 6.0 and nVIDIA GRID K1 in a Dell PowerEdge R730 server.
Horizon View newest version, nvidia driver newest version

#5
Posted 04/21/2017 09:27 AM   
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